HR managers and learning & development teams
Designing a standardized onboarding program for new hires across multiple hotel properties
Use cases
About
The SMILE mind map template is a comprehensive onboarding and employee experience framework designed for large hospitality organizations, covering over 50 topics across induction, reporting, training, and culture. It includes specific nodes such as 'HELLO Induction', 'RBH induction', and 'Programmes such as bloom, pyramid, XL. transform' to structure the employee journey from hire to development. This template serves as a central hub for HR teams to manage divisional changes, track external training, and coordinate launch activities like the 'content of launch video' and 'which hotels first'. Organized as a single-sheet radial map, it provides a visual overview of key areas including 'EVP', 'Charity stuff', and 'Health & well being', making it an essential SMILE template for streamlining onboarding and employee engagement.
Terms and ConditionsWhen to use this template
Internal communications and HR project leads
Planning the launch of a new employee value proposition (EVP) or internal campaign
Training coordinators and organizational development specialists
Consolidating training resources, e-learning modules, and development programs into one accessible framework
How to use this template
Step 1
Open and Explore the SMILE Framework
Launch the template in Xmind to review the central SMILE topic and expand branches covering induction, reporting, and culture.
Step 2
Customize Nodes for Your Organization
Tailor the specific nodes and terminology to match your hospitality group's unique training programs, HR processes, and employee experience goals.
Step 3
Plan Rollouts and Share with Teams
Utilize the launch section to outline your strategy and export the final map as a PDF or image to coordinate with your HR team.
Frequently asked questions
The template covers over 50 topics including HELLO Induction, Reporting, Stuff, Company, Division, Hotel, training plans, e-learning modules, forums, 360 feedback, articles, and launch planning. It also includes specific programs like Bloom, Pyramid, and XL Transform.
Start by exploring the 'HELLO Induction' and 'RBH induction' branches to structure onboarding steps. Use the 'by job role' node to customize content for different positions, and track progress via 'E learning, questionnaires, to read etc'.
Yes, the .xmind file is fully editable. You can add, remove, or reorganize nodes to fit your organization's structure, update training modules, and customize launch details.
Absolutely. The node 'how track external training' is included, allowing you to record and monitor external courses, certifications like 'CIEH L3', and other professional development activities.
The 'Launch' branch helps plan the rollout of new initiatives, including 'how', 'which hotels first', 'content of launch video', and 'measures of success' to ensure a smooth deployment.
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