Sales Managers and Team Leads
Training new admissions staff on how to handle phone inquiries and lead follow-ups
Use cases
About
The SCRIPT MARS IT SCHOOL mind map template is a comprehensive sales and communication framework designed for educational consultants and admissions officers. Covering 78 distinct nodes, this script provides a structured workflow for handling inbound and outbound inquiries regarding IT courses. It specifically outlines the 'Salomlashuv' (Greeting) phase, the 'Ehtiyoj anqilash+Prezentatsiya' (Needs Assessment and Presentation) stage, and a robust section for 'E'tirozlar bilan ishlash' (Objection Handling). The template serves as a professional cheat sheet for converting leads into students by addressing common concerns such as pricing, class size, and duration. It also highlights unique selling points like the 'Qoʻshimcha oʻqituvchi' (Additional Teacher) bonus, which ensures students stay on track even if they miss a lesson.
Terms and ConditionsWhen to use this template
Educational Consultants
Refining the sales pitch to address common student concerns about class size and pricing
Call Center Operators
Standardizing the communication flow for an IT academy's call center operations
How to use this template
Step 1
Import the script file
Open the .xmind file in Xmind to view the full hierarchical structure of the sales conversation.
Step 2
Customize the responses
Edit the nodes under 'E'tirozlar' to match the specific pricing and curriculum of your own IT school.
Step 3
Train your sales team
Use the map as a visual guide during role-play sessions to practice moving from 'Salomlashuv' to 'Bitimni yakunlash'.
Frequently asked questions
This template includes a full sales funnel script, from the initial greeting to closing the deal. It features specific branches for needs assessment, course presentation, objection handling for price and class size, and a detailed list of student bonuses.
Navigate to the 'E'tirozlar bilan ishlash' branch and locate the 'Qimmat' node. It provides a scripted response that shifts the focus from cost to the long-term value and solutions provided by the IT school.
Yes, the template is fully editable. You can customize the greeting phrases, update the course details in the presentation section, or add new objection responses to fit your specific school's sales process.
The 'Bonuslar' section should be used during the 'Bitimni yakunlash' (Closing the Deal) phase to provide extra incentive and overcome final hesitations by highlighting support like the additional teacher.
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