Product Managers and Business Analysts
Defining the functional requirements and user stories for a new travel booking startup.
Use cases
About
The OTA mind map template provides a comprehensive architectural blueprint for building Online Travel Agency platforms, covering 149 distinct nodes across essential travel services. This OTA cheat sheet serves as a functional requirement document for developers and product managers, detailing the user journey for 'Vé máy bay' (Flight tickets), 'Tour' bookings, and 'Khách sạn' (Hotels). The structure is organized to handle complex logic, such as international vs. domestic flight searches and affiliate marketing modules. By mapping out the 'Màn hình tìm kiếm' (Search screen) and 'Thông tin đặt Tour' (Tour booking information), teams can ensure all edge cases—like payment verification and airport caching—are addressed during the development lifecycle.
Terms and ConditionsWhen to use this template
Backend Developers and System Architects
Mapping out the API integration points for flight and hotel search engines.
UX/UI Designers
Designing the navigation and screen hierarchy for a mobile travel application.
How to use this template
Step 1
Import the OTA structure
Open the .xmind file in Xmind to view the full 149-node hierarchy of the travel agency platform.
Step 2
Customize booking workflows
Modify the 'Thông tin đặt Tour' or 'Vé máy bay' branches to match your specific business rules or local payment gateways.
Step 3
Export for development
Use the Export feature to turn the node tree into a task list or PDF for your engineering team's sprint planning.
Frequently asked questions
This template covers four primary travel verticals: Flight tickets (Vé máy bay), Tours, Hotels (Khách sạn), and Car rentals (Thuê xe). It also includes supporting modules for shopping carts, affiliate marketing, and business account management.
The template uses a conditional logic branch 'Nếu 1 trong 2 có 1 điểm quốc tế' to differentiate between international and domestic search results, ensuring the UI adapts to the specific requirements of global travel.
Yes, the template is specifically structured around 'Màn hình' (Screens), making it an excellent starting point for mapping out user flows and information architecture before moving into high-fidelity design.
Absolutely. The 'Màn hình thanh toán' and 'Thông tin đặt Tour' branches include specific nodes for service add-ons, passenger updates, payment methods, and point-based discounts (Áp dụng xu).
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