UX Designers and Information Architects
Planning the information architecture for a new SaaS or CX platform website
The Filum Home Page mind map template provides a comprehensive Information Architecture (IA) framework for a modern Customer Experience (CX) platform, encompassing 62 distinct nodes across a single detailed sheet. This Filum Home Page mind map serves as a strategic Filum Home Page cheat sheet for web developers and product managers to visualize site navigation and user flow. The structure is anchored by core pillars including 'Customer Experience' (featuring Customer 360 and Feedback 360) and 'Employee Experience' (covering Engagement and Development). It maps out a complex ecosystem that integrates a 'Marketplace', a resource 'Library' with case studies, and a multi-domain 'Filum Site Structure' that spans across main web domains, platform apps, and documentation subdomains. This Filum Home Page template is essential for maintaining consistency across enterprise-level SaaS website deployments.
Terms and ConditionsPlanning the information architecture for a new SaaS or CX platform website
Mapping out content marketing strategies and resource library categories
Organizing technical subdomains and platform access points for developers
Open the .xmind file in Xmind desktop or web app to view the full Filum Website hierarchy.
Replace the 'Sản phẩm' and 'Giải pháp' labels with your own product names and industry solutions.
Update the 'Filum Site Structure' nodes with your specific production, staging, and documentation URLs.
This template includes a full breakdown of a CX platform's website hierarchy. It covers product categories like 'Customer 360', industry-specific solutions for 'Real Estate' or 'Health Care', a marketplace overview, and a technical site map including help desks and platform subdomains.
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