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CRM-BI

Pete MoxonPete Moxon

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Use cases

About

The CRM-BI mind map template provides a structured overview of SAP BI Business Content for Customer Relationship Management, covering 2 major branches (Sales Analysis and Marketing) with 26 nodes. It is designed for SAP consultants, BI analysts, and CRM managers who need a quick reference to understand the analytical scenarios available in SAP BI. The Sales Analysis branch includes nodes like 'Opportunities', 'Activity Analysis', 'Sales Quotations and Orders Analysis', and 'Contract Analysis', each detailing specific BI content for evaluating sales performance. The Marketing branch covers campaign monitoring and 'Business Partner Attributes'. This template serves as a cheat sheet for navigating SAP BI CRM content.

Terms and Conditions

When to use this template

SAP BI consultants and project managers

During the initial scoping of a SAP BI project for CRM, to identify which analytical scenarios (e.g., Opportunities, Contract Analysis) are relevant.

Sales managers and BI trainers

When training new sales managers on how to use SAP BI reports for monitoring team activities and sales performance.

Marketing analysts and BI developers

While configuring BI queries for marketing campaign success measurement, referencing the Marketing branch for campaign monitoring and Business Partner Attributes.

How to use this template

Step 1

Open and Explore Core Branches

Launch the template in Xmind to navigate the Sales Analysis and Marketing branches for a high-level overview of SAP BI scenarios.

Step 2

Review Detailed Analytical Node Content

Examine the 26 specific nodes like Opportunities or Activity Analysis to understand the detailed BI content and technical descriptions provided.

Step 3

Customize and Share Your Workflow

Personalize the map with your own organizational notes or links to specific queries for use in project meetings and training sessions.

Frequently asked questions

The template covers two main areas: Sales Analysis (with sub-branches for Opportunities, Activity Analysis, Sales Quotations and Orders Analysis, and Contract Analysis) and Marketing (including campaign monitoring and Business Partner Attributes). It contains 26 nodes summarizing SAP BI Business Content.

Open the .xmind file in Xmind, then navigate the branches to understand the analytical scenarios. Use it as a reference when configuring SAP BI queries or reports for CRM processes like opportunity tracking or contract monitoring.

Yes, the template is fully editable in Xmind. You can add notes, modify node names, or attach documents to customize it for your specific SAP BI implementation.

The 'Opportunities' node provides data about predicted sales revenue from opportunities and evaluates the processes involved in the opportunity stage of a sales cycle.

Yes, you can expand the 'Business Partner Attributes' node with your own attributes or link to relevant BI queries for customer segmentation and analysis.

Use this template when planning or reviewing SAP BI content for CRM, especially during project scoping, training, or as a quick reference for sales and marketing analytics.

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