Project managers and digital leads
Kicking off a new digital transformation project to define team roles and stakeholder engagement.
Use cases
About
The 'Our Job' mind map template, designed for digital project teams, maps out 40 nodes across 6 core responsibilities: Relationship management, Implement new web platform, Digital strategy, Channel shift, Understanding business needs, and Internal support. It covers stakeholder engagement with specific groups like 'ICT', 'Procurement', and 'Suppliers (inc. Firmstep)', and includes actionable tasks such as 'Mapping customer journeys' and 'Creating a Training plan'. This 'Our Job' template serves as a visual cheat sheet for aligning team efforts around digital transformation initiatives.
Terms and ConditionsWhen to use this template
UX designers and accessibility specialists
Reviewing and updating the web platform's UX and accessibility requirements.
Service designers and business analysts
Planning channel shift initiatives to move services online and reduce manual processes.
How to use this template
Step 1
Open and Explore Core Responsibilities
Open the template in Xmind to review the six core branches and expand the forty nodes defining your digital project scope.
Step 2
Customize Stakeholders and Project Tasks
Update the placeholder stakeholder groups and actionable tasks to align with your specific digital transformation initiatives and business needs.
Step 3
Finalize and Share Team Alignment
Refine the visual cheat sheet and export the map as an image or PDF to ensure all team members are aligned on their roles.
Frequently asked questions
The template includes 6 main branches: Relationship management, Implement new web platform, Digital strategy, Channel shift, Understanding business needs, and Internal support, with 40 detailed nodes covering stakeholders, UX, analytics, and more.
Open the .xmind file in Xmind, then customize each branch with your specific stakeholders, tasks, and timelines. Use it to align your team on responsibilities and track progress.
Yes, the template is fully editable in Xmind (desktop, web, or mobile). You can add, remove, or rearrange nodes, and export it as an image or PDF for printing.
It helps identify processes that can be moved online, review existing forms, and align with the Customer Programme to improve digital service delivery.
Absolutely. Replace the stakeholder names, add your own projects, and adjust the nodes to reflect your team's specific digital strategy and responsibilities.
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